ConcreteDirect simplifies client service

ConcreteDirect is a simple and free smartphone app to help our customers manage orders and track deliveries of concrete.

 

With ConcreteDirect customers can place, amend and confirm orders in just a few clicks, reducing complexity and workload at the jobsite as well as at the office. Through the app, customers can view upcoming orders, track the progress of your ongoing deliveries, and receive important notifications in real time. In this way, our customers can always know where their order is and when it arrives. The app is available in Canada, Mexico and USA.

Benefits

ConcreteDirect helps save time at the jobsite and at the office, offers full transparency on concrete orders, and help optimize crews on site. This last aspect has been key to help build ky projects safely during the COVID-19 pandemic.

Working safely in 2020

The app has allowed customers to keep critical construction activity going without compromising the need for social distancing. Between March and October of 2020 orders through the app have tripled, while nearly half a million touchless deliveries have now taken place since this functionality was introduced in April 2020.